Contact Us
We try to make it as simple as possible for you to find the answer to your question online. If you’re still stuck, our customer service team are just an email or phone call away.
Please check our list of Frequently Asked Questions if you have a general enquiry relating to products, authenticity, ordering, delivery or returns. Read full FAQ’s here.
Quick Links
General Enquiry here
Still stuck? Email us at help@wantglasses.co.uk
Track your order here
Still stuck? Email us at track@wantglasses.co.uk
Return/Exchange here
Still stuck? Email us at return@wantglasses.co.uk
Please note: In order for us to keep our customer service to the highest possible level customers are advised to track/chase existing orders via email. In your email, please include your order number which can be found on your order confirmation email or documentation. This will ensure we can deal with your enquiry promptly and efficiently. We will aim to respond to your email within 24 hours.
Our dedicated telephone customer service team are trained to deal with product & prescription enquiries but are unable to track/chase existing orders.
Privacy Policy here
Terms & Conditions here
Email
help@wantglasses.co.uk
Helpline
Tel: 0845 862 0177
Free Fax: 01494 372 006
Helpline Opening Hours
9am – 5:30pm Mon to Fri
Address
Want Glasses
PO Box 811
Amersham
HP6 9EQ
